Friday, November 13, 2009

MGT502 Quiz

Organizational Behaviour 2nd Quiz
Question # 1 What are the three classes of factors that influence perception?
Select correct option:
Factors in the setting,
factors in the environment and factors in the motivesFactors in the perceiver,
factors in the target and factors in the situationFactors in the character,
factors in knowledge and factors in experienceFactors in the personality,
factors in the character and factors in the values
Question # 2 Job satisfaction is best described as ____________.

Select correct option:
A result
A value
An attitude
A discipline
Question # 3 In the following steps in decision making, which would come first?
Select correct option:
Generate alternatives
Rating of alternative
Make a choice Implement the decision
Question # 4 Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values? Select correct option:
Terminal values
Instrumental values
Theoretical values
Social valuesQuestion # 5 Which of the following is the most productive stage in group development?
Select correct option:
Producing Increasing
Maturity Performing


Question # 6 What does consensus refer to in attribution theory?

Select correct option:
There is general agreement about a perception
Different people perceive a situation similarly
Different people respond the same way in the same situation
All people behave precisely the same way in certain situations
Question # 7 In attribution theory, what is distinctiveness?
Select correct option:
Whether an individual displays consistent behaviors in different situations
Whether an individual displays different behaviors in different situations
Whether an individual displays consistent behaviors in similar situations
Whether an individual displays different behaviors in similar situations
Question # 8 Organizational members who intentionally violate established norms that result in negative consequences for the organization, its members, or both, show:
Select correct option:
Deviant Workplace
Behavior Emotional
LaborInterpersonal
SkillsSocial Skills
Question # 9 Today’s managers understand that the success of any effort at improving quality and productivity must include _____.
Select correct option:
Quality management programs
Customer service improvements
Employee’s participation
Manufacturing simplification
Question # 10 What does MBO provide for the individual employee?
Select correct option:
Specific personal performance
objectivesPrecise job
descriptionsExplicit task
objectivesClear direction and purpose

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